Giga Solution

Support

Welcome to the Technical Support section. Here, you’ll find helpful resources to troubleshoot common issues and stay informed about the latest updates to our system. This includes answers to frequently asked questions as well as insights into features currently in development (WIP). Whether you're resolving an issue or exploring upcoming enhancements, this space is designed to support your experience and keep you up to date with what's evolving behind the scenes. If you need further assistance, our team is always here to help.

WIP System

FAQ

WIP System

Introduction

In current intensity and competitive environment, for assisting customers to meet the requirements of multiple products and rapidly changed testing flow, GS will apply the “Work-in-Process (WIP) control system” to immediately provide or update the test conditions and relevant production and engineering data for testing to implement variable customer request and customized testing flow. Moreover, WIP system can automatically feed back the testing results and production information to users and customers to control every dynamic data for reasonable and rapid decision at the right time.

Meanwhile, the WIP system applied in GS also provide customer to inquire the real time production information and past production history through internet at customer site. Customer can immediately and easily acquire the newest production information and this system can protect all customers’ confidential production data in accordance with the unique account and password belonged to each customer.

Go to our WIP system

WIP System

Major Characteristics & Functionalities of WIP System

Collect production data in accordance with each lot -- Lot based production information

Track production data by lot – Lot oriented tracking system

Inquire the production information/history and test result on WWW

Split & combine lot control

Work order management

Receiving and shipping control

Store the engineering and production parameter based on each product of customer

Implement customer request to WIP system through engineering change notice system installed in Lotus Notes

SPC & failure mode analysis

Discrepancy disposition

Allocate and control resources

FAQ

Overview

Under Construction

This section is currently being prepared. Please stay tuned for upcoming updates.